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Book a Custom Painting - Pet Portrait

This is Step 1 of the 7 easy steps to order and receive your own custom painting pet portrait. It facilitates you telling me about your pet and your preferred delivery date. Please use a separate form for each pet to be featured in the artwork. View my typical Custom Paintings Pet Portraits Terms and Conditions  here.

Complete this form to start the conversation with me when you are thinking about placing an order for a custom pet portrait commissioned artwork. It only becomes an order once a payment is made (either in full or as a partial payment as a non-refundable deposit)

You can view my Custom Paintings Pet Portraits Terms and Conditions by  clicking this link (note you are requested to acknowledge these when completing this form 'Book a Custom Painting Pet Portrait'.

Step 2: Email me your pet's photos using email address contact@allheartbysoniafarrell.com

Step 3: Visit my Custom Pet Portrait Paintings page which includes a range of options and choices you can make to truly customise your pet portrait painting. 

Step 4: Once you know what you like (viewing choices - including optional finishes in Step 3 above), place your order with your payment (see payment options in the 7 easy steps summary)

Step 5: I paint your pet portrait giving you two opportunities during the process to provide feedback

Step 6: When we agree the painting is complete, I undertake finishing off of the artwork with varnish and the Certificate of Authenticity

Step 7: Any outstanding payments would need to be finalised before the artwork is dispatched and/or delivered

If you have any questions, or require clarification regarding the process above, please do not hesitate to contact me.


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If you have any questions about this form, the process or your specific requirements for your custom painting, please do not hesitate to contact me using my contact form, or via email, or social media. 

Feel free to browse my Gallery of Custom Art, or have a read of my Blog, which features news, Pet Celebrations and info.

Completing the 'Book a Custom Painting - Pet Portrait' is not considered an order until a payment is made (either full payment or partial payment of a minimum deposit amount depending on the total cost of your order). 






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Verified Returns & Exchanges

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Description of Policy from Merchant:

I want you to be happy with your original paintings and/or prints you receive from me, so I will work with you as far as possible to ensure you have as much information, and as many images of the product as possible before it is sent to you. Once you receive the original artwork, and/or print and/or product, and you're not fully satisfied with it, please let me know within 7 days of receiving it. Please return the original artwork and/or print, in the same packaging (or equivalent level of packaging) to ensure it is returned in the best possible condition. To receive a full refund of the purchase price, the original artwork, print or product needs to be received by the artist in the same condition as it was when it was sent.) Note: The cost of returns will not be covered by the artist. Please Note: Costs for returns are for purchaser to pay. This cost for returns will not be covered by the seller (ie the artist)

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Verified Archival Materials Used

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Description from Merchant:

Original artworks created by Sonia Farrell are painted using artist quality materials including gesso, acrylics, inks, encaustic wax, mixed mediums and varnishes. Brands include Matisse and Liquitex which have of the highest lightfastness ratings and are archival quality. Canvases used are 380gsm premium cotton duck with heavy duty kiln dried stretcher bars.


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